Go Back   Steve's Digicams Forums > Digicam Help > Memory Cards, Microdrives, Card Readers

Reply
 
Thread Tools Search this Thread
Old Aug 31, 2012, 8:59 AM   #1
Junior Member
 
Join Date: Aug 2012
Posts: 3
Default Trouble importing photos from Panasonic ZS20

I'm getting error messages when attempting to transfer photos from my new Panasonic camera to my Mac. Details:

* Running Lion 10.7.4 on MacBook Pro

* iPhoto '09 version 8.1.2

* Brand new Panasonic DMC-ZS20

* SanDisk 4 GB SDHC card, which I formatted using the camera's "format" function when I first installed it (though previous to that it had been formatted for another device)

This was my first weekend with the camera and I went out and shot 300+ photos. Used the USB cable that came with the camera to hook it up to my MBP. On the camera screen I selected the "PC" option. Camera disk appeared on my desktop and iPhoto loaded. iPhoto recognized the camera and displayed all the photos correctly. The problems happened when I tried to import them. I selected "Import All" and the first few 4 or 5 imported OK, and then it just hung there (little spinning circle and one photo file name displayed). Finally after a few minutes, I got the error message "The disk was not ejected properly" even though I hadn't touched the camera or cable. Photos that managed to import were fine - no corruption. Steps I took to trouble-shoot:

* Tried reconnecting to iPhoto and this time importing them one at a time. This worked for a few and then again, it go hung up. Thinking there might be an issue with one particular photo being corrupted, I tried different photos from different parts of the disk. There seemed to be no pattern to the issues. A photo would hang one time, but then import fine the second.

* Thinking it might be an iPhoto issue, I quit iPhoto and just tried to drag photos from the camera disk directly to a folder on my hard drive. I was able to open the camera disk and locate the photos (file names were like P1000150.JPG). But the same things happened when I tried to copy them to my hard drive -- a few would copy and then it would get hung up. I got system error messages -36 and -43.

* I tried restarting my computer and restarting my camera.

* At one point my camera got so "confused" that it wouldn't turn off, or even recognize that I had unplugged it. I finally had to take the battery out to reset it.

* Thinking it might be an issue with a faulty SD card, I loaded the card into my printer's card reader and was able to transfer all photos (thank goodness!) without any problems. Photos look great.

* In a possibly related issue, I tried to load the GPS data from the CD that came with the camera to my SD card, but it the GPS data would not load. Even though the card was empty (this was the day I got the camera, before I took photos) it kept telling me it needed 1.6 GB of space and I only had like 45 MB available… I'm typing these numbers from memory, not sure they are exactly right, but the point is that I had an empty 4 GB card and there should have been plenty of room.

So, is there anything else I can try here? Has anyone else had problems with Panasonics and Macs? Could it be an SD card issue, even though it worked fine in the other card reader? Or do I have a defective camera and need to send it back?

Thanks,
Jill
jpfromct is offline   Reply With Quote
Sponsored Links
Old Aug 31, 2012, 9:36 PM   #2
Senior Member
 
Join Date: Jan 2007
Location: Decatur, GA
Posts: 2,053
Default

Try putting the card in a dedicated card reader and attaching that to your Mac. Also Jim C has an excellent thread in this forum on how to recover images from a memory card.

dave
Photo 5 is offline   Reply With Quote
Old Sep 1, 2012, 9:48 AM   #3
Junior Member
 
Join Date: Aug 2012
Posts: 3
Default

Hi Dave. Thanks for responding. You probably just missed it (since my post was so long!) but in the second to last bullet I mention that I put the card in a different card reader and it worked fine. I was able to get all of my photos off the disk with no problem. That's why I'm worried that it is a camera issue.
jpfromct is offline   Reply With Quote
Old Sep 1, 2012, 3:23 PM   #4
Senior Member
 
Join Date: Jan 2007
Location: Decatur, GA
Posts: 2,053
Default

It sounds like your camera's USB port may be bad.... Glad you got the images.......

dave
Photo 5 is offline   Reply With Quote
Old Sep 10, 2012, 8:33 AM   #5
Junior Member
 
Join Date: Aug 2012
Posts: 3
Default

I finally figured out the source of my problem. I was (foolishly) connecting the camera to my computer through a USB hub. Turns out the hub was the problem. When I connected the camera directly to my computer, it worked just fine. Just figured I would post in case anyone else has the same issue.
jpfromct is offline   Reply With Quote
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 10:50 AM.