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Old Dec 20, 2007, 12:33 PM   #1
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hi everyone! hope someone can help.

recently i purchased a camera from ebay, an hddv-2800.

the problems is i cannot download photos from my cam to my pc.

i have installed the software that came with the camera, and tried to connect the cam to my pc first, then turn the cam on, then try to get my pc to recognize it. i have also tried to turn on the cam first, then connect it via usb to my pc, then try to get my pc to recognize it.

it seems to almost recognize it, as when i connect it i briefly see a "Coach" icon in my computer, which appears to be the camera drive.

however, when i click "get pictures from camera", the Microsoft Camera and Scanner Wizard looks like it's transfering data from my cam to my PC, then i get a pop-up which says "Select the program to launch for this action", but there are no choices - it's blank.

i have tried just using the camera and scanner wizard without opening my file browser, and it will give me the message ""the computer cannot detect the scanner or camera".

i have no idea what else to do...if anyone has an idea i'm all ears!
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Old Dec 20, 2007, 9:42 PM   #2
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Join Date: Mar 2005
Location: Extreme Northeastern Vermont, USA
Posts: 4,309

Cameras often appear to Windows as mass storage devices, just like a disc drive. If you use Windows Explorer, you should see a listing with a drive letter, and should find pictures in the file folder under that drive letter. If this doesn't work, you could also try using a card reader, and load the photos from the memory card without using the camera at all.

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