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Old Apr 10, 2004, 10:12 PM   #1
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Default Need help with my new Sony DSC-P92!!

I bought a Sony DSC-P92 very recently and it's been working fine until just now. The lens unit doesn't extend out. I can hear the camera trying to extend the lens but it just won't move, rendering the camera useless. I tried different batteries and still nothing. I can still see the shots I already took in the view mode but the camera shoot images mode won't work because of the lens not extending. What's wrong with it? What should I do?

Clint
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Old Apr 11, 2004, 7:31 AM   #2
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How recently did you buy it? If it was very recently, as in less than 30 days and you bought it at a local retailer then you should be able to take it back and exchange it for another one. If not, then call Sony and send it in for repair. You should have a one year warranty on it.

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Old Apr 12, 2004, 9:44 PM   #3
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I bought the camera via eBay and it was supposed to be a Sony refurbished unit. Worked great for about 5 weeks then the lens stopped extending. Apparently, there's no warranty for any camera bought on eBay. So I guess I'm stuck with a huge repair bill.
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Old Apr 13, 2004, 5:24 PM   #4
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If the camera was refurbished, there should be at least
a 3 month warranty.

I would contact Sony directly.

You may be otta luck if it was a purchase from a private
individual and not a dealer.

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