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Old Jan 3, 2003, 3:45 PM   #1
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Default Am I over reacting to Best Buys Policy?

:shock: I wanted to get a camera case for my new camera. I went in to Best Buys store and before I really knew what was happening they stuck a stikcer on my camera "so no one thinks you're stealing it"!!!

I immediately asked if it would come off and they looked at me like I was a wacko. "of course it will"

Well they were right it did come off but it left a whole bunch of adhesive on my camera. I asked to see the manager because I wanted to suggest that this may not be the best way to "mark" items. The manager told me to take a wet clock and clean it off. I told him that normally water and electronic devices were not compatible but he didn't get it.
I told him that I realized it was too late for my camera but just wanted to let him know that I did not think this was a good way to mark items and he said"Well I guess you're welcome to your opinion but this is the way we've chosen to do it".

Shouldn't I have had the choice to have the sticker slapped on?

To say I am ticked off is true. But is it unreasonable?
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Old Jan 3, 2003, 3:56 PM   #2
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Im sure you will not get them to change the way they do business. Ive done the same thing. They put the sticker on my camera also. I however put it on my self, on the botton, lightly so it would easily come off.
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Old Jan 3, 2003, 3:56 PM   #3
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dammn right you should have the choice; at futureshop they escort the camera to the take out cash, and all other stores will ask you to show a receipt.
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Old Jan 3, 2003, 4:09 PM   #4
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The last time I went to Best Buy, I had them place their sticker on the camera lens. The employee did what I asked. Large stores are at the mercy of their corporate rules. It is the managers at the stores that can make customer service work. I am lucky that Best Buy and Compusa are located next door to each other. When service is poor I remind the manager I can always go next door. I rarely go to either store in the last five years as the internet sales matured.
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Old Jan 3, 2003, 8:47 PM   #5
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Try tisue slightly damp with rubbing acohol.
Gary
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Old Jan 4, 2003, 2:14 AM   #6
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Did they inform you what they were doing and give you the opportunity to leave before they slapped on the sticker? If not, this may bring up a few legal issues. Also, once, when I was shopping for computers and Best Buy had some program running on the computers that wouldn't let me do anything at all on them (besides recieve a sales pitch), I wrote them a nasty email claiming that I found that program "offensive" because they implied that I would be unable to use the computer itself and after I received a reply, the next time I entered the store, those annoying programs were gone, and to this day, not all of the computers have the program on. I am also fortunate in that my city has at least two devoted camera shops, a circuit city, office depot and office max all within a short distance from my home (though I am currently boycotting circuit city and best buy because I disagree with some of there censorship policies and double standards (i.e. they sell products that are more objectionable than the banned one, but objectionable in slightly different ways or it is not banned because it is a different form of multi-media entertainment.)
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Old Jan 4, 2003, 2:22 AM   #7
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Quote:
Originally Posted by ardvark50
. Also, once, when I was shopping for computers and Best Buy had some program running on the computers that wouldn't let me do anything at all on them (besides recieve a sales pitch),
Back in the 80's when they would leave them on at dos prompt was fun to write a quick program with loop that would keep flashing "What are you Looking at" or something just as dumb. might be why they do not want us to be able to get into the OS anymore.
Gary
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