Go Back   Steve's Digicams Forums > Digital SLR and Interchangeable Lens Cameras > Nikon Lenses

Reply
 
Thread Tools Search this Thread
Old Jan 30, 2007, 7:14 PM   #1
Junior Member
 
Join Date: Jan 2006
Posts: 23
Default

The built-in flash on my D50 stopped working last month, which I discovered to be a common problem while googling on the web. So I sent it to Nikon for repair and just received a response. They said that since the camera was purchased out of the US (in Hong Kong actually), it's not covered under the warranty. Estimate cost for repair was $150. I thought about it and finally declined the repair, I don't think it's worth it. But from now on, I need to bring my SB600 every where...:sad: or maybe I should upgrade to D200... I hope it's not a common problem there...
mischiru is offline   Reply With Quote
Sponsored Links
Old Jan 31, 2007, 3:52 PM   #2
rey
Senior Member
 
rey's Avatar
 
Join Date: Oct 2005
Posts: 949
Default

mischiru wrote:
Quote:
The built-in flash on my D50 stopped working last month, which I discovered to be a common problem while googling on the web. So I sent it to Nikon for repair and just received a response. They said that since the camera was purchased out of the US (in Hong Kong actually), it's not covered under the warranty. Estimate cost for repair was $150. I thought about it and finally declined the repair, I don't think it's worth it. But from now on, I need to bring my SB600 every where...:sad: or maybe I should upgrade to D200... I hope it's not a common problem there...
Did you buy the camera in hong kong yourself and brought it to the US? I know Nikon USA refuses to fix grey market camera, but I thought if you buy the camera yourself from overseas, bring it hear, and can prove it, that they would honor the 1 year body warranty.

I also would have declined the repair. At the repair cost, it would have been better to buy the SB-400, which is more powerful. I have the SB-800, and recently started taking it with me everywhere I go. It's usually hooked to my camera bag's strap. Most of the time it stays in the car, but I just wanted to get into the habit of taking it with me.


rey is offline   Reply With Quote
Old Jan 31, 2007, 5:12 PM   #3
Junior Member
 
Join Date: Jan 2006
Posts: 23
Default

Yeah I bought it myself from Hong Kong.

I guess I need to get into the habit of bringing my SB600 with me wherever I go too.
Thanks.

(just realized I posted this in the wrong forum)
mischiru is offline   Reply With Quote
Old Jan 31, 2007, 6:05 PM   #4
rey
Senior Member
 
rey's Avatar
 
Join Date: Oct 2005
Posts: 949
Default

Did you explain to them that the you bought the camera yourself in HK and brought it here and can prove it, and that it was officially imported in HK, and not a grey market there?

I really thought that if but it from overseas, that Nikon USA will honor the warranty. I would call them again and ask for a manager of some sort.

rey is offline   Reply With Quote
Old Jan 31, 2007, 6:23 PM   #5
Junior Member
 
Join Date: Jan 2006
Posts: 23
Default

Yeah, I sent them the HK warranty card and my sales receipt. They told me that they don't value overseas warranty Let me try to call them again. Thanks rey.
mischiru is offline   Reply With Quote
Old Jan 31, 2007, 6:30 PM   #6
Junior Member
 
Join Date: Jan 2006
Posts: 23
Default

Just called them up again, they said that the camera body is only covered by the corresponding Nikon distributor where it was bought. Therefore the warranty is invalid anywhere else. They will send it back to me tomorrow.
mischiru is offline   Reply With Quote
Old Jan 31, 2007, 7:56 PM   #7
rey
Senior Member
 
rey's Avatar
 
Join Date: Oct 2005
Posts: 949
Default

Sorry to hear that. I'll keep this in mind, as I've seen in several posts here, and other sites, that Nikon USA honors warranty for products bought overseas and brought here.

I guess you will have to go with your SB600.
rey is offline   Reply With Quote
Old Jan 31, 2007, 9:34 PM   #8
Senior Member
 
goomer's Avatar
 
Join Date: Apr 2005
Location: Kamloops, B.C.
Posts: 378
Default

Just a note that it is sometimes possible to purchase an optional international extended warranty, in which case equipment purchased out of country may be serviced by Nikon in your country of residence...just a heads up for those often considering purchasing stuff at discounted rates from other countries...don't do it unless you look into this international warranty extension option or you may be out of luck for service.
goomer is offline   Reply With Quote
Old Jan 31, 2007, 9:39 PM   #9
Junior Member
 
Join Date: Jan 2006
Posts: 23
Default

Thanks guys.
mischiru is offline   Reply With Quote
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 11:24 AM.