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Old Oct 9, 2002, 11:06 PM   #1
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Join Date: Oct 2002
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Default nikon company not reponcing about CP5700 problem

hello,
i recently purchased nikon 5700.
its a perfect product but couple of days back.
my camera stops clicking with flash, its pop up flash also not pop up even the light condition is very low.
except force flash off option camera stops clicking the photograph
only SB and Red LED is blinking at that time it does not show the auto focus green LED as well.
except this problem camera is working perfect, just force off the flash and camera starts working perfectly.
I recet all the user set (123) and camera clicks only on user set (123) with flash off option.
could u please tell me the cause. and what option i should use to start its working on auto mode.
and how could i on flash and take pictures.
thanking u

and from these mailsi receveid following reply but not the answer to my problem.
what to do just help me.

dear sir,
this is my fourth mail regarding my camera problem. previous mail reference nos. are follows, kindly reply the same :

This is the reply against my first mail :
Message Received (KMM717197V65969L0KM)
10/1/02
Thank you for your inquiry. We will answer your question in the
shortest time possible.

Nikon Inc.

This is the reply against my second mail :
Message Received (KMM720980V46435L0KM)
10/3/02
Thank you for your inquiry. We will answer your question in the
shortest time possible.

Nikon Inc.

This is the reply against my third mail :
Message Received (KMM722622V29661L0KM)
10/4/02
Thank you for your inquiry. We will answer your question in the
shortest time possible.

Nikon Inc.

i have posted this problem on various forum but fail to get any satisfactory solution, some says it might be firmware problem, some says it is a hardware problem.

could u please tell me what is the possible cause.

if it a firmware then please send me the copy of the same and the procedure to replace it on my camera.

thanking u

this is my fifth mail mail and they are just not responsing at all what to do kindly help
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Old Oct 11, 2002, 9:03 AM   #2
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Join Date: Aug 2002
Posts: 2,216
Default

Take the camera to your dealer and make a complain.

The the safe way.
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