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Old Nov 3, 2010, 6:24 PM   #1
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Default A new E-5

I heard back from Olympus service today. The E-5 cannot be repaired after its fall. The only solution is a full replacement.

This turned out to be an expensive accident, but its not all bad. There would always have been thoughts in the back of my mind that the camera would have been compromised in ways the repair wouldn't have anticipated. Will the shutter seen its full life? Would the stabilization fail shortly after the warranty period? Would the weather resistance be the same? To be truthfull, I think I would have sold it anyway.

The new camera is very heavily discounted in price. I appreciate Olympus is doing that and and they were very empathetic about my situation. They threw in the extended service contract to boot.

A week to ten days and I'll be back to playing with the new toy. I'm anxious to putting the whole thing behind me. I guess I get an extra battery, charger, manual.... I'll be all set.... I'll be more careful.
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Old Nov 3, 2010, 6:46 PM   #2
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All in all, that is excellent news, Greg. Oly service seems to do right by you, and I know the whole forum is glad for you.

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Old Nov 3, 2010, 6:54 PM   #3
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Hi Greg,

Glad to hear that Olympus service is working with you on an E-5 replacement.


Looking forward to seeing some posts that include images.

Zig
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Old Nov 3, 2010, 7:11 PM   #4
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wow, nice outcome to a very nasty situation. Glad to hear!
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Old Nov 3, 2010, 7:16 PM   #5
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sounds like the best option and the best you could hope for given this accident. glad that oly did what they could
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Old Nov 3, 2010, 9:44 PM   #6
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I second the above comments - a good outcome to an accident that had to feel like a punch in the stomach.
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Old Nov 3, 2010, 10:51 PM   #7
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Glad to hear this Greg and I'm anxious to see some great E-5 photos soon.
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Old Nov 3, 2010, 11:28 PM   #8
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The best news this could have been. Congratulations.
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Old Nov 4, 2010, 3:40 AM   #9
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Hey Greg

Agree with all of the comments made by the guys ...congrats on the replacement camera and for Oly US for sorting soemthing out.

Cheers

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Old Nov 4, 2010, 4:33 AM   #10
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Sounds like you came to a pretty good resolution considering the circumstances.. E5 take 2!
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