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Old Dec 25, 2003, 1:52 PM   #1
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Default C4000Z - lens will not extend

My C4000Z lens will not extend. When moving the selector to "P" the gears turn, the lens does not move, and the camera starts beeping. It continues to do that until I power the camera off. At first, I thought the batteries were too weak to extend the lens so I tried fresh batteries but no change. I have tried leaving the camera overnight without batteries but that did to resolve the problem either.

Are there any more tricks to attempt before boxing the camera up and returning to Olympus for service?

Thanks in advance for any help you can provide!
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Old Dec 30, 2003, 5:25 AM   #2
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Remove the lens cap.
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Old Dec 31, 2003, 7:39 PM   #3
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I wish it was that easy! The lens cap is off when the camera is attempting to extend the lens without success.
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Old Jan 6, 2004, 8:35 PM   #4
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Same problem but is in out position....
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Old Jan 6, 2004, 8:35 PM   #5
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Same problem but is in out position....
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Old Jan 15, 2004, 6:35 AM   #6
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Default Olympus c4000z problems!

Hello!

I am interested in buying a C4000 are there any known problems with this camera I should know about?

I had one in my hands which belongs to a friend and it, for no apparent reason stopped showing the wright picture on the LCD and it started showing vertical lines all over the LCD. Is that common with this camers or just bad luck?
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Old Jan 15, 2004, 12:09 PM   #7
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I've had mine for over a year now and have had no problems with it. I think that this is still a great camera in the bang for the buck category. It takes some amazing pictures.
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Old Jan 15, 2004, 9:30 PM   #8
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This happened to me twice since I've had the C3020 (forerunner of the c4000/4040). The latest episode was last week. Both times the cure was to remove the batteries and let the power drain from the internal energy storage device (capacitor) over night, so that the camera was totally reset to its factory default state. Then reinstall fresh batteries and in both of my instances, the camera returned to normal operation.

Good luck.
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Old Jan 24, 2004, 5:35 AM   #9
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I ended up sending the camera back to Olympus for repair. As I had only had the camera for 6 months, it was still covered by the warranty. It cost me $9 to ship but Olympus repaired it and returned it me within two weeks for no additional charge.

It is working great again. I love the camera when everything is working!
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