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Old Nov 12, 2004, 8:40 AM   #1
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Hi,

I have a problem with my C-4000. It has hanged during taking photos in manual modeand now it's stuck completly. After powering on lensdoesnot come outand it just beeps for a while, green LED is flashing. Battery and memory card replacing does not help. There is no possibilities to control camera, nothing happens when I move the dial, push the shutter, open memory cover or connect to PC.

Did anybody have similar problem? If you know how to resolve this situation please let me know.

Thanks and Regards.


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Old Nov 13, 2004, 6:37 AM   #2
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Marian,

You can completely reset the C-4000 software with a hidden menu. You will of course loose your personal settings.

Procedure:

turn camera on
open memory door
press "display" and "o.k." simultanuously for some seconds
after menu appears, pick "camera", "reset"

Good Luck, Herbert
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Old Nov 19, 2004, 9:59 AM   #3
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helo Herbert,

I have tried to perform the reset and there is no effect becausethe camera does not reactto anything. Moreover the LCD screen is off and I can see nothing on it. Don't youknowsomething about softwareor firmwareupgrade?

regards,

marian.




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Old Nov 19, 2004, 11:49 AM   #4
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Marian,

To do any sort of upgrade - and I don't think Oly "do" user upgrades - you'd need to get the camera operating first.

You've checked all the right things - I guess a trip to your dealer is the only option.

fenlander
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