Steve'sDigicams

wymjym · Dec 7, 2005, 1:53 PM

Hi,
I am in love with my FZ30 and I am also in need of a little house cleaning, mainly vacuuming.
I have emailed Panasonic about this several times, most recently two days ago. I never received a reply from my first attempt at contacting, in early October.
I know I should have just called but I was a little busy and this wasn't high on my list of priorities. I looked at the lens the other day and realized that if I don't get it handled pretty soon I probably will have a haze on all of my images.

Does anyone know how I can really get some support from Panasonic?
thanks for looking, hope this doesn't scare you away from a really great camera.
wj

genece · Dec 7, 2005, 2:21 PM

I saw that at dpreview a little while ago...unbelievable

I can not believe that...do you have any idea how that could have happened?

I sure hope someone gets in touch with you.

That is a shame.

Good luck

genece · Dec 7, 2005, 2:21 PM

Sorry about the double post

squirl033 · Dec 7, 2005, 2:51 PM

wow... what IS all that stuff? is it on the inside of the lens?? if so, i'd definitely be calling either panasonic or the dealer asking about warranty repair or replacement!

HarjTT · Dec 7, 2005, 3:24 PM

WOW:O:O !!

That is seriously bad. Personally, I can't believe if those marks are inside the lens that they let that slip through QC. I'd take it straight back to the retailerand have them replace it with a new one. How long did it take to get like that ?

Cheers

HarjTT

:O

wymjym · Dec 7, 2005, 3:41 PM

all that stuff is dust! it is on the inside of the lens, it took 3months two weeks to attain this level.
wj

Tazzie · Dec 7, 2005, 3:57 PM

Resembles tiny larvae and their chitin casing bits.

squirl033 · Dec 7, 2005, 5:22 PM

wymjym wrote:

Quote:

all that stuff is dust! it is on the inside of the lens, it took 3months two weeks to attain this level.
wj

something's wrong with that camera, unless you live in an exceptionally dusty part of the world... the lens shouldn't be nearly that susceptible to dust infiltration. have you had a protective filter on the lens? that might have helped, though it shouldn't be necessary. in any case, i agree, that puppy needs to go back where it came from for a replacement!

tiger98 · Dec 7, 2005, 5:47 PM

If the dust accumulated after the purchase I wonder if they will balk on covering it ! Unless of course it can be shown that the camera wasn't sealed properly allowing the dust to enter. It appears in the picture that there is a lot of debris outside the lens up to the left of the word Leica and more all around the outside of the lens !? This suggests to me that the camera or at least the lens was subjected to a dust and debris filled enviroment, with the possiblity of it actually being placed in contact with the debris! If the outside of my lens ever got that dirty I wouldn't be surprised to find that some of it had worked it's way into the camera ! Just an observation ! Jim

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Dec 7, 2005, 1:53 PM	#1
wymjym Junior Member Join Date: Dec 2005 Posts: 4	Hi, I am in love with my FZ30 and I am also in need of a little house cleaning, mainly vacuuming. I have emailed Panasonic about this several times, most recently two days ago. I never received a reply from my first attempt at contacting, in early October. I know I should have just called but I was a little busy and this wasn't high on my list of priorities. I looked at the lens the other day and realized that if I don't get it handled pretty soon I probably will have a haze on all of my images. Does anyone know how I can really get some support from Panasonic? thanks for looking, hope this doesn't scare you away from a really great camera. wj

Dec 7, 2005, 2:21 PM	#2
genece Senior Member Join Date: Jun 2003 Posts: 2,111	I saw that at dpreview a little while ago...unbelievable I can not believe that...do you have any idea how that could have happened? I sure hope someone gets in touch with you. That is a shame. Good luck

Dec 7, 2005, 2:51 PM	#4
squirl033 Senior Member Join Date: Dec 2004 Posts: 6,867	wow... what IS all that stuff? is it on the inside of the lens?? if so, i'd definitely be calling either panasonic or the dealer asking about warranty repair or replacement!

Dec 7, 2005, 3:24 PM	#5
HarjTT Senior Member Join Date: Aug 2004 Posts: 4,555	WOW:O:O !! That is seriously bad. Personally, I can't believe if those marks are inside the lens that they let that slip through QC. I'd take it straight back to the retailerand have them replace it with a new one. How long did it take to get like that ? Cheers HarjTT :O

Dec 7, 2005, 3:41 PM	#6
wymjym Junior Member Join Date: Dec 2005 Posts: 4	all that stuff is dust! it is on the inside of the lens, it took 3months two weeks to attain this level. wj

Dec 7, 2005, 3:57 PM	#7
Tazzie Senior Member Join Date: Nov 2004 Posts: 511	Resembles tiny larvae and their chitin casing bits.

Dec 7, 2005, 5:47 PM	#9
tiger98 Senior Member Join Date: Sep 2005 Posts: 2,696	If the dust accumulated after the purchase I wonder if they will balk on covering it ! Unless of course it can be shown that the camera wasn't sealed properly allowing the dust to enter. It appears in the picture that there is a lot of debris outside the lens up to the left of the word Leica and more all around the outside of the lens !? This suggests to me that the camera or at least the lens was subjected to a dust and debris filled enviroment, with the possiblity of it actually being placed in contact with the debris! If the outside of my lens ever got that dirty I wouldn't be surprised to find that some of it had worked it's way into the camera ! Just an observation ! Jim