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Old May 30, 2010, 11:30 AM   #1
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Default Issues with new ZR1

I just got this camera. It takes great pics but all of the pics have some tiny red and/or green dots on them. There are only a few here and there but are noticable. They are about the size of a pin head.

Anyone have any ideas on this? Did I get a defective camera? Do i need to call Panasonic?
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Old May 30, 2010, 11:39 AM   #2
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Can you post a few?
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Old May 30, 2010, 12:06 PM   #3
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Here is a crop of an area with these dots.
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Old May 30, 2010, 12:17 PM   #4
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My guess is you have a bad camera if the spots show up on all your pics.
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Old May 30, 2010, 3:41 PM   #5
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Default Look like Hot Pixels

This looks like "hot pixels". Certainly not unusual but in this case it is above and beyond acceptable for any kind of camera, especially new. I would see if I could get this exchanged showing the examples of what you are experiencing with this particular camera.
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Old May 30, 2010, 3:46 PM   #6
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Quote:
Originally Posted by vIZnquest View Post
This looks like "hot pixels". Certainly not unusual but in this case it is above and beyond acceptable for any kind of camera, especially new. I would see if I could get this exchanged showing the examples of what you are experiencing with this particular camera.
Unless, you can find some pixel-mapping software for the camera. Panasonic *MAY* provide it, but don't count on it. If it's under warranty, ask Panasonic to fix it or replace the camera.
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Old May 31, 2010, 11:18 AM   #7
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Bad camera. I'd contact the retailer and go for an exchange first since you just bought it. If you send to Panasonic, they will replace it with a refurbished unit.
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Old May 31, 2010, 3:36 PM   #8
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Looks like it's in the "Party Mode"...
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Old May 31, 2010, 5:13 PM   #9
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Quote:
Originally Posted by Netman View Post
Here is a crop of an area with these dots.


Aside from the green dots, that's nice detail for a cropped view! I agree with the others that the camera needs to be exchanged for a new replacement.

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Old Jun 2, 2010, 8:05 AM   #10
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I got a RMA number last night. They are replacing the camera.
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