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Old Oct 24, 2010, 7:57 PM   #1
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Default Spot (dirt) on my sensor ZS7

Now what do I do?
Looks like something is on my sensor (spot visible all the time on display and shots) and it is not on the lens. It's easy to clean my Canon 20D DSLR but what do I do with this camera? How does something get into a sealed camera?
Is this a common thing. Has anyone else experienced this with the ZS series?
I searched the web and could not find anything about it with the ZS7.
Bob
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Old Oct 25, 2010, 11:07 AM   #2
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Well, I called Panasonic Tech support and they said that it cannot be cleaned (obviously) and it would have to be sent back for a replacement. I guess I will have to go without my camera for a couple of weeks. I asked him if it was a common occurrence with this camera. He said not to his recollection. I am going to hang onto it for a few days. Maybe it will clear itself up.
Bob
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Old Oct 25, 2010, 7:33 PM   #3
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Even if it clears up, the fact that you got dust specs in there is not a good indication. Perhaps something hasn't been assembled properly and the camera is not properly sealed. If it happen once, it may happen again. Just send it back for a replacement. That's what I'd do.
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Old Oct 30, 2010, 9:13 AM   #4
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Yeah you're absolutely right, I will send it back.
I am going to wait a couple of weeks because I have a couple of vacations coming up where I want to use it, but then it is going back. I am surprised no one else has come forward here and had the same problem. Good to see though. That means it must have been a fluke.
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Old Oct 30, 2010, 10:51 AM   #5
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Dust inside P&S cameras is not a real common thing. It does happen but not that often since there's no internal exposure to the environment.
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Old Apr 30, 2011, 5:18 PM   #6
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Same problem here after about 10 months of (hard) use. Dopplerbob, how did it go with yours? This isn't covered by warranty is it?

Thanks,
Nathan
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