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Old May 9, 2004, 12:27 PM   #1
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hey i have a lense cleaning question, mainly because dust has gotten under the outside glass and is on the inner lense, how do i clean this? take camera apart to get to it ?if so how? or should it send it off somewhere? i do alot o baseball photography and always around dust. thanks anyone for help. panasonic dmc-fz10,hehe love this camera
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Old May 9, 2004, 12:43 PM   #2
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You chose the right Forum in which to ask that question: Panasonic Bob probably will answer it, and likely will explain the reasons for his answer.
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Old May 9, 2004, 10:08 PM   #3
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I've seen a few posts complaining about dust inside the lens. Mine came from the factory that way. I lightly tapped the lens barrel with my fingernail and the dust speck fell off the glass and onto the plastic. So far it hasn't returned. You may want to consider a UV or skylight filter though if the dust is entering through the body or lens barrel, it won't really help.
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Old May 10, 2004, 2:30 PM   #4
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Right you are, Bob will answer it! Glad to jump in.

Though I've seen twoprevious mentions, we haven't seen one come in for service. Assuming you are in the U.S., please PM me. I'd like to arrange to have your camera sent in to our Digital Service Center in IL. There, we can see the problem first hand, sorrect it, and have a sample to determine what it is and how it got inside.

Knowing how he lens is constructed, I'm finding it difficult to imagine how anything can get inside. From your description, I seriously doubt that you would see any trace of it on any photo. It's too small and too close to cause any problem.

I'll await your PM. Please include a daytime number I can call you at.

Many thanks

Bob
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Old May 11, 2004, 8:32 AM   #5
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Received a "PM" from"Krazy" this morning explaining that he's unable to send the camera in. Photos lack any sign of the "dust", as I suspected. If anyone has such a problem and is willing to send it in I'll do my best to make a quick.

Thus far I've been unable to see an example and we haven't received any units with this condition noted. If it exists, I'd like to have this corrected ASAP.

Thanks
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Old May 11, 2004, 10:44 AM   #6
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Bob,

You might check this thread at dpreview.

http://forums.dpreview.com/forums/re...essage=8614195

A malaysian user says that Panasonic is replacing his camera becuase of dust in the lens. Also, there are a few other threads there that deal with the matter if you do a quick search for "dust". I know it's not your usual haunt, however the higher traffic there may help you get to the bottom of the issue quicker. I'm sure no one would mind a PM from you trying to resolve an issue of this sort.

FWIW, although several people have commented on the presence of dust, no on that I know of has complained of it affecting image quality.

jim
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Old May 11, 2004, 11:26 AM   #7
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as I've been communicating with Bob, i will be sending camera in i do hope they can fix and also hope it will help Panasonic with future customer problems pertaining to the same issue, i would like to thank Bob for his fast response with me this is greatly appreciated
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Old May 17, 2004, 3:37 PM   #8
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sent my fz10 in this am, porr baby of mine going to on its first plane trip without me:sad:a pic i took saturday before send off
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Old May 19, 2004, 5:12 AM   #9
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<<<<You may want to consider a UV or skylight filter though if the dust is entering through the body or lens barrel, it won't really help.>>>

Ii would like to use a skylight filter without the hood and a polarizer

aaany suggestions/

adapter?

size mm's?

lou










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Old May 19, 2004, 5:12 PM   #10
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link to a site that i frequent , several of my freind on here have been curious so i keep them posted http://www.onlinephotographers.com/y...;threadid=8096
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