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Old Aug 3, 2014, 2:11 PM   #1
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Default 3 year warranty check up

It's time for my 3 year warranty checkup for my K5. Just wanted to confirm if anyone knows I still send the camera to 250 North 54th St, Chandler, AZ. I'll try to call Pentax tomorrow, too.

Thanks, Patty
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Old Aug 3, 2014, 5:21 PM   #2
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I live about 25 miles from the address you mentioned. I was in contact with them last week about an adjustment-as of Aug 1 they are no longer the repair center for Pentax. Ricoh has designated a new center in Conn. Don't send it to Chandler, AZ!

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Old Aug 3, 2014, 8:10 PM   #3
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Oh, well at least CT is closer than AZ. Glad I asked first. Who knows where my camera would end up. I'm not exactly positive when my 3 years is up either. I bought my camera 9/27/11, but didn't get my extended warranty until 11/14/11 because it wasn't available when I got the camera. Had to wait for B&H to have back in stock.

Reason I'm hesitating sending it off now is finally, after three months, my future daughter-in-law has agreed it's okay for me to take family photos of the baby and them. She kept telling me she didn't want/need any. So, I've only got photos she's taken with her phone recently.

Here's the only real photo I have of him on his "birth" day.

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Old Aug 3, 2014, 9:00 PM   #4
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Based on my experience with them plan on the camera being gone at least 4-6 weeks-and if it is non-warranty work min charge is $ 200.
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Old Aug 4, 2014, 10:08 PM   #5
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Thanks for the input. This is just to be cleaned under the 3 year warranty deal. Nothing is wrong with the camera.
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