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Old Feb 18, 2005, 3:12 PM   #1
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:evil:Clik 3d used to be a good company...you could actually talk to someone one, you could ask a question and get a quick response on their site, they had a staff that knew what they were doing and actually seem to care about customer service...



THAT WAS OVER A YEAR AGO! NOW.......

1. NO ONE AT "CLIK 3D" ANSWERS THE PHONE!

2. THEIR SITE HAS AT LEAST 10 SERIOUS MISTAKES THAT HAVE NOT BEEN UPTODATE

FOR OVER 8 MONTHS!

3. THE OLD STAFF WAS FIRED BUT THE NEW STAFF HASN'T GOTTEN PROPER TRAINING...THEY MISPLACE, AND/OR LOSE FOR SEVERAL WEEKS CUSTOMERS ORDERS!

4. THEY NEVER COMMUNICATE OR SEEM TO CARE TO GIVE AN UPDATE ON ORDERS THAT HAVE BEEN 4-6 MONTHS LATE!

5. THEY DON'T KNOW THE 3 RULES OF THUMB FOR A GOOD BUSINESS!

A. COMMUNICATION

B. REPUTATION

C. CUSTOMER SERVICE
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Old Mar 11, 2005, 5:51 PM   #2
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I recently reported Clik 3D to the Better Business Bureau regading film i sent to them, WITH A CHECK, in Sept. of 2004.
They did not respond. Nor have they responded to my Emails. Nor do they answer the phone. Nor, obviously, have they processed my film. I've never dealt with a company this deceptive and irresponsible before. They are not a bad company - they are simply thieves. The Better Business Bureau says that my only recourse now is to sue them... All i can adivse is that if you have 3D film do NOT send it to this shockingly dishonest company.
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Old Sep 14, 2005, 7:18 PM   #3
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:sad:I honestly don't know how they can still be in business with their poor lack of customer relations...if only another better business would buy them out!
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