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Old Feb 24, 2003, 7:37 PM   #11
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If its under warranty I'd definatly take it in.
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Old Mar 9, 2003, 7:23 AM   #12
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I've looked into this...

Epson tech support and others say one of the major causes of clogged ink heads on Epson printers is the use of an external power switch to turn off your computer system. I've had an Epson 480 and a Canon s520. The Epson goes through a long-winded sequence of clunking and whirring and clicking, etc. after you shut down Windows.

Some of the more impatient (esecially the younger ones) in my family tend to want to turn off the power strip (shutting off the power to the printer) before the sequence ends.

Epson says this is a definite no-no. The printer is trying to clean and then park the head on a rest which helps keep it moist. So, if you interrupt this, you will dry out the print heads....
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