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Old Dec 23, 2010, 11:44 PM   #1
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Hi everyone - I just joined in a desperate attempt to avoid ditching my DX5000.

I left it unused for a few weeks, and since trying to get it to print something out have obtained wildly erratic results. Anyway, it now appears not to want to live. It accepts the cartridges, cleans the heads, etc, but prints nothing. All cartridges have been topped up as before. I even tried a new sealed black cart. but still nothing.

Is this a print head problem? Can I remove it/them for cleaning?

Many thanks.
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Old Dec 24, 2010, 12:41 AM   #2
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The most frequently used method that seems to work, is to wet the foam where the head parks, with Windex, or just household ammonia, and allow the head to park there overnight. Try a head cleaning after, and repeat if needed.
A more drastic way is to use a syringe, or possibly an eyedropper (whatever fits), to inject the Windex into the head by removing the cartridge. If you try this, use very little pressure, though.

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Old Jul 10, 2011, 4:37 PM   #3
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Hi Brian --

just wanted to apologise for not responding to your post. I lost the link to this forum - sorry.

Yes, it works now, after a bit of scrubbing of the print heads. I'll try your tip next time.

Take care,

Brian (also)
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