Steve's Digicams Forums

Steve's Digicams Forums (
-   Sanyo (
-   -   Problems getting video from camcorder to computer (

kafka Jan 21, 2012 2:49 PM

Problems getting video from camcorder to computer
I have a Sanyo Xacti digital camcorder. After connecting the camcorder to the computer in the correct manner I opened Vista's my Computer to look at the camera's contents. What appeared under DCIM was a single image (snapshot). The camera's memory card, however, contained forty or fifty video clips taken on a recent overseas trip. I tried inserting a different memory card but still found only that same image. I am guessing that what the computer is seeing is an image on the camera's internal memory. I also inserted both cards into the computer's card reader but neither was recognized. As a matter of interest, I can play back the video clips on the camera itself. Please help!

istara Apr 15, 2012 6:54 PM

I wish I could be more helpful, but my only suggestion would be to try a different computer (maybe Mac OS or Android) or even a different Windows OS.

The other thing might be to try and copy all that data across, even as a single file, then see if there is software that can get into it.

All times are GMT -5. The time now is 12:02 PM.