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Old May 7, 2008, 12:06 PM   #1
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Hi everyone.

I am from Denver, Colo. An avid home movie buff and I make my own DVD's using Pinnacle Studio.

I recently puchased a Sanyo Xacti HD700 and I am having problems transferring video I shoot to my computer. I have tried removing the SD card and inserting it in my PC's card reader, but get an I/O problem. I have tried using the Adobe software that was included and it seems to transfer the clips, but when I click on a clip no action, just a still picture. I can't seem to find a sanyo website dedicated to helping me and the user's manual is very vague.

Can anyone point me in the right direction? I would greatly appreciate it.



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Old May 7, 2008, 12:11 PM   #2
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Welcome to the forums.

The most likely issue with the card reader is that it's not compatible with the card you're using. Many card readers have issues with cards over 1GB in size, and if you're using an SDHC card, the reader you use must specifically support that card type.

I'll move this thread down to our Sanyo Forum where you may find some Xacti owners than can give you some tips on software that supports the video produced by your camera.

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Old May 7, 2008, 12:35 PM   #3
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Thank you for your help!
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Old May 7, 2008, 12:59 PM   #4
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You need a sdhc-usb card reader (mine is 4-32gb compatible).
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Old May 7, 2008, 1:49 PM   #5
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If I have this type of reader, will I be able to see the video files?
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Old May 7, 2008, 2:15 PM   #6
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If your computer can view H264 video you will be able to see it. On Windoze you will need to install the free FFDSHOW codec or the multi-CPU CoreAVC commercial codec.
http://www.free-codecs.com/download/FFDShow.htm
http://www.coreavc.com/

A good SDHC card reader is the MobileMate SD+from SanDisk but I have several others which work almost as well. Transfer speed is the only thing which varies between adapter manufacturers.
I am not recommending this manufacturer or vendor, but here is a link for your convenience:
http://www.amazon.com/Sandisk-Mobile.../dp/B000Q3IUV2

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Old May 7, 2008, 2:37 PM   #7
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Thanks for the advice!
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Old May 7, 2008, 2:40 PM   #8
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I hope to be able to transfer the film clips to a folder in my PC, then move them into Pinnacle Studio software for editing and DVD authoring
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