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Old Dec 4, 2008, 6:53 AM   #1
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Anyone know how long it takes Sigma to do lens repair? I have one that needs work and would like an idea of times. Thanks.
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Old Dec 30, 2008, 5:01 PM   #2
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Well seeing no one else can give an details here is what I have found out. I sent my Sigma 28-70 EX DG in for repairs and they got it n 12/01/08. They advise it normally takes 10-15 business days once payment is received but in my case it is going to take longer and as of Monday (12/29/08 ) they advised it was going to be at least another week as they are waiting for parts from Japan.
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Old Jan 11, 2009, 1:30 AM   #3
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k1par,

I am embarassed to say that I sent a Sigma lens to them for warranty repair in early December and have yet to have any contact back from them.

Now the problem is I didn't save any shipping reciept and don't remember where I sent it to. And, I can't find it on the internet.

Do you have an address or phone for them, or any way I can contact them?

Please contact me directly, as I probably won't find this site anymore.

[email protected]

TIA,

ab4wj = Dale = zerobeat








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Old Jan 15, 2009, 8:37 PM   #4
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My lens was shipped from Sigma today, expect it Monday or Tuesday.
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Old Jan 19, 2009, 5:33 PM   #5
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My lens arrived today nicely repaired. Total time was just about 7 weeks.
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