Steve'sDigicams

dbhay · Oct 25, 2004, 6:27 AM

My Sony W1 occasionally locks up on "White Balance" -- Auto -- (no other options are shown). All other functions appear to be working.

AfterRESET, all White Balance options are available. After using the camera a few days, I discover that it is locked up again. I contacted Sony Customer service ... they say I should take it to a certified repair shop or send it in ... it's in warranty.

I've had the W1 about 2 months ... it works OK on "Auto White Balance so I don't know if it's anything I should try to get fixed.

Has anyone else seen this problem?

dbhay

Dr Limpopo · Oct 25, 2004, 10:04 AM

Did you try to forceswitching off flash?

dbhay · Oct 25, 2004, 10:16 AM

No, but next time it hangs up I'll try that .. that would be a lot easier than RESET!!!

Thanks.

Dr Limpopo · Oct 25, 2004, 10:27 AM

:-)

"White balance AUTO" appears in two occasions: when using AUTO mode (green camera on the wheel) and when Flash is forced on. Doesn't?

If not, you'd better get more healthy device or continue infinite pressing RESET :-)

Hope, you'll overcome! Best wishes!

Dr Limpopo aka Pipkin, St Petersburg Russia

dbhay · Oct 26, 2004, 11:00 PM

You're right; it is only "locked" up when flash is forced on.

According to the manual, this is correct operation.

Thanks for pointing this to me ... I explained this to Sony Customer Service and they directed me to take it to a shop or send it in ...

CyberShotNut · Oct 26, 2004, 11:09 PM

Hmmm, Sony really needs to hire some empoyees that have a clue of what they are talking about. Maybe I can get them to forward the service number to my cell phone and charge them $1 a minute

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Oct 25, 2004, 6:27 AM	#1
dbhay Junior Member Join Date: Aug 2004 Posts: 8	My Sony W1 occasionally locks up on "White Balance" -- Auto -- (no other options are shown). All other functions appear to be working. AfterRESET, all White Balance options are available. After using the camera a few days, I discover that it is locked up again. I contacted Sony Customer service ... they say I should take it to a certified repair shop or send it in ... it's in warranty. I've had the W1 about 2 months ... it works OK on "Auto White Balance so I don't know if it's anything I should try to get fixed. Has anyone else seen this problem? dbhay

Oct 25, 2004, 10:04 AM	#2
Dr Limpopo Member Join Date: Oct 2004 Posts: 37	Did you try to forceswitching off flash?

Oct 25, 2004, 10:16 AM	#3
dbhay Junior Member Join Date: Aug 2004 Posts: 8	No, but next time it hangs up I'll try that .. that would be a lot easier than RESET!!! Thanks.

Oct 25, 2004, 10:27 AM	#4
Dr Limpopo Member Join Date: Oct 2004 Posts: 37	:-) "White balance AUTO" appears in two occasions: when using AUTO mode (green camera on the wheel) and when Flash is forced on. Doesn't? If not, you'd better get more healthy device or continue infinite pressing RESET :-) Hope, you'll overcome! Best wishes! Dr Limpopo aka Pipkin, St Petersburg Russia

Oct 26, 2004, 11:00 PM	#5
dbhay Junior Member Join Date: Aug 2004 Posts: 8	You're right; it is only "locked" up when flash is forced on. According to the manual, this is correct operation. Thanks for pointing this to me ... I explained this to Sony Customer Service and they directed me to take it to a shop or send it in ...

Oct 26, 2004, 11:09 PM	#6
CyberShotNut Senior Member Join Date: Sep 2004 Posts: 673	Hmmm, Sony really needs to hire some empoyees that have a clue of what they are talking about. Maybe I can get them to forward the service number to my cell phone and charge them $1 a minute