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#1 |
Junior Member
Join Date: Aug 2004
Posts: 8
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My Sony W1 occasionally locks up on "White Balance" -- Auto -- (no other options are shown). All other functions appear to be working.
AfterRESET, all White Balance options are available. After using the camera a few days, I discover that it is locked up again. I contacted Sony Customer service ... they say I should take it to a certified repair shop or send it in ... it's in warranty. I've had the W1 about 2 months ... it works OK on "Auto White Balance so I don't know if it's anything I should try to get fixed. Has anyone else seen this problem? dbhay |
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#2 |
Member
Join Date: Oct 2004
Posts: 37
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Did you try to forceswitching off flash?
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#3 |
Junior Member
Join Date: Aug 2004
Posts: 8
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No, but next time it hangs up I'll try that .. that would be a lot easier than RESET!!!
Thanks. |
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#4 |
Member
Join Date: Oct 2004
Posts: 37
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:-)
"White balance AUTO" appears in two occasions: when using AUTO mode (green camera on the wheel) and when Flash is forced on. Doesn't? If not, you'd better get more healthy device or continue infinite pressing RESET :-) Hope, you'll overcome! Best wishes! Dr Limpopo aka Pipkin, St Petersburg Russia |
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#5 |
Junior Member
Join Date: Aug 2004
Posts: 8
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You're right; it is only "locked" up when flash is forced on.
According to the manual, this is correct operation. Thanks for pointing this to me ... I explained this to Sony Customer Service and they directed me to take it to a shop or send it in ... |
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#6 |
Senior Member
Join Date: Sep 2004
Posts: 673
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Hmmm, Sony really needs to hire some empoyees that have a clue of what they are talking about. Maybe I can get them to forward the service number to my cell phone and charge them $1 a minute
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