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Old Jun 22, 2007, 12:59 PM   #1
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As of today June 22nd:

5Ds are being repaired with a fast turn around from Precision for the First Shot Black Issue. Ofcourse that is only good as long asreplacement shutter parts are in stock.

7Ds that are in for repair are waiting for shutter parts. They are also out of stock on the Antishake Mechanism for the 7D... I'm not sure if the AS system is the same for the 5D but probably not.

Note: Commincation between customer serviceandrepair center staff seems to be poor. Many delays are being experianced becuase the front office staff is not always aware that out of warranty units are entitled to a free repair. I have a 5D on it's way back to me and it was processed hassle free but mine was still in warranty.

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