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Old Oct 5, 2009, 8:28 PM   #1
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Default Sony A100 Image Problem

This camera has taken about 6,000 images without an issue, but starting Saturday AM after a plane trip to Chicago all of the pictures have this odd green and yellow effect in the brightest lit areas of the image.

No one seems to know what is causing this...hopefully someone out in Steve land might help me on this DSC04786.jpg

I've re-set the camera, running firmware Ver 1.04

Thanks...
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Old Oct 5, 2009, 8:55 PM   #2
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Does it happen when you shoot RAW?
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Old Oct 5, 2009, 9:03 PM   #3
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Yes it does happen when I shoot RAW
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Old Oct 5, 2009, 9:32 PM   #4
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was the camera dropped or bounced around a lot on the plane trip..... I am guessing you carried the camera on to the plane in a camera bag........

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Old Oct 5, 2009, 9:32 PM   #5
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Since it happens in RAW (I presume you looked at an image on your PC, using an application that displays the RAW images, and didn't just look at the image on the display on the back of the camera) that rules out the in-camera processing. That leaves a problem with the image sensor.

Interesting colors for the highlights: Cyan, Yellow and Green.

I think it's time to send it off to Sony. I presume it's not under warranty.
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Old Oct 6, 2009, 5:39 AM   #6
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The plane ride was rough...the camera was in a camera bag in checked luggage...

Yes, the camera is out of warranty, I was hoping someone might have the miracle fix, ha...i assume its next trip is to a Sony repair center!

Thanks for everyone's reply's!
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Old Oct 6, 2009, 5:46 AM   #7
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Checked luggage, huh?

This video comes to mind. :-)

http://www.youtube.com/watch?v=5YGc4zOqozo
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Old Oct 6, 2009, 5:52 AM   #8
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Enter DSLRA100 as the model to get to a service request form if you want to have it repaired:

https://eservice.sony.com/webrma/web/index.do
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Old Oct 6, 2009, 11:39 AM   #9
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Quote:
Originally Posted by wellman View Post
The plane ride was rough...the camera was in a camera bag in checked luggage...
One of the biggest pieces of advice I give to people besides make sure you carry enough memory and battery power when you travel is NEVER EVER put the camera into check luggage. Always carry it on the plane. Heard to many horror stories about damaged cameras that were under the plane even in foam padded hard shell cases.

Besides Sony you may want to check with keh.com repair department. I have heard good things about their cleaning and repair service.

dave
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Old Oct 6, 2009, 11:44 AM   #10
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They probably wouldn't have the parts or expertise. Precision Camera is about the only place you're going to find anyone in the U.S. capable of repairing these models (with the expertise, alignment tools and software, etc.), which is where your camera will probably end up going to via Sony's repair service.

Repair costs will probably be approx. $200

http://www.precisioncamera.com/
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