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Old Aug 21, 2006, 10:36 PM   #1
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I installed my Dimage Viewer but it has never worked. I get one of those do you want to send an error report to Microsoft and it generetes a giant error log. My system exceeds all the requirements and I have shutdown all virus software as reccomended but no luck.

I really don't care about the software, but I am more concerned that something is not quite right with my PC. If it was just this software I would ignore it, but it has the same type of problem with Ulead Video software ( another piece of junk ). It works well with other photo and video viewers but these two seem to be an issue. The Ulead software works on my notebook which has the exact same operating system. I haven't tried the Dimage viewer on my laptop, but I'm sure it will work.

I'm thinking maybe there is acompatiblity issue with a video driver or something like that. Just wondering if anyone else has this problem. It is a Dell PC with Windows XP Pro and I have lots of memory and disk space.

Here is a log of the error report that Microsft Generates:

<?xml version="1.0" encoding="UTF-16"?> <DATABASE> <EXE NAME="DiMAGEViewer.exe" FILTER="GRABMI_FILTER_PRIVACY"> <MATCHING_FILE NAME="DiMAGEViewer.exe" SIZE="2056192" CHECKSUM="0x8825E37E" BIN_FILE_VERSION="2.3.7.0" BIN_PRODUCT_VERSION="2.3.7.0" PRODUCT_VERSION="2, 3, 7, 0" FILE_DESCRIPTION="DiMAGE Viewer" COMPANY_NAME="KONICA MINOLTA PHOTO IMAGING, INC." PRODUCT_NAME="DiMAGE Viewer" FILE_VERSION="2, 3, 7, 0" ORIGINAL_FILENAME="DiMAGE Viewer" INTERNAL_NAME="7300" LEGAL_COPYRIGHT="Copyright (C) 2001-2004 KONICA MINOLTA PHOTO IMAGING, INC." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.3.7.0" UPTO_BIN_PRODUCT_VERSION="2.3.7.0" LINK_DATE="07/26/2004 06:33:41" UPTO_LINK_DATE="07/26/2004 06:33:41" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="MLTAdd_in\IndexSheetMaker.exe" SIZE="442368" CHECKSUM="0x5598DBB5" BIN_FILE_VERSION="1.2.0.0" BIN_PRODUCT_VERSION="1.2.0.0" PRODUCT_VERSION="1, 2, 0, 0" FILE_DESCRIPTION="Create Index Sheet" COMPANY_NAME="KONICA MINOLTA PHOTO IMAGING, INC." PRODUCT_NAME="IndexSheetMaker" FILE_VERSION="1, 2, 0, 0" ORIGINAL_FILENAME="IndexSheetMaker.EXE" INTERNAL_NAME="IndexSheetMaker" LEGAL_COPYRIGHT="Copyright (C) 2001-2004 KONICA MINOLTA PHOTO IMAGING, INC." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.2.0.0" UPTO_BIN_PRODUCT_VERSION="1.2.0.0" LINK_DATE="02/09/2004 02:32:39" UPTO_LINK_DATE="02/09/2004 02:32:39" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="MLTAdd_in\ME.exe" SIZE="118784" CHECKSUM="0xB25DDC1F" BIN_FILE_VERSION="1.2.0.0" BIN_PRODUCT_VERSION="1.2.0.0" PRODUCT_VERSION="1, 2, 0, 0 2003.04.04" FILE_DESCRIPTION="Movie Enhancer" COMPANY_NAME="KONICA MINOLTA PHOTO IMAGING, INC." PRODUCT_NAME="MovieEnhancerCode" FILE_VERSION="1, 2, 0, 0 2003.04.04" ORIGINAL_FILENAME="ME.exe" INTERNAL_NAME="MovieEnhancer" LEGAL_COPYRIGHT="Copyright (C) 2001-2004 KONICA MINOLTA PHOTO IMAGING, INC." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.2.0.0" UPTO_BIN_PRODUCT_VERSION="1.2.0.0" LINK_DATE="02/09/2004 02:47:13" UPTO_LINK_DATE="02/09/2004 02:47:13" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="MLTPlug_in\TIPLib.dll" SIZE="253952" CHECKSUM="0x8102FD54" BIN_FILE_VERSION="1.2.0.1" BIN_PRODUCT_VERSION="1.2.0.1" PRODUCT_VERSION="1, 2, 0, 1" FILE_DESCRIPTION="Text Image Processing" COMPANY_NAME="KONICA MINOLTA PHOTO IMAGING, INC." PRODUCT_NAME="Text Image Processing Library" FILE_VERSION="1, 2, 0, 1" ORIGINAL_FILENAME="TIPLib.dll" INTERNAL_NAME="TIPLib" LEGAL_COPYRIGHT="Copyright (C) 2002-2004 KONICA MINOLTA PHOTO IMAGING, INC." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.2.0.1" UPTO_BIN_PRODUCT_VERSION="1.2.0.1" LINK_DATE="02/17/2004 02:46:59" UPTO_LINK_DATE="02/17/2004 02:46:59" VER_LANGUAGE="English (United States) [0x409]" /> <MATCHING_FILE NAME="MLTPrn_app\PrintMaster.exe" SIZE="356352" CHECKSUM="0x38F6681E" BIN_FILE_VERSION="1.3.1.0" BIN_PRODUCT_VERSION="1.3.1.0" PRODUCT_VERSION="1, 3, 1, 0" FILE_DESCRIPTION="Print" COMPANY_NAME="KONICA MINOLTA PHOTO IMAGING, INC." PRODUCT_NAME="PrintMaster" FILE_VERSION="1.3.1.0" ORIGINAL_FILENAME="PrintMaster.EXE" INTERNAL_NAME="PrintMaster" LEGAL_COPYRIGHT="Copyright (C) 2001-2004 KONICA MINOLTA PHOTO IMAGING, INC." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.3.1.0" UPTO_BIN_PRODUCT_VERSION="1.3.1.0" LINK_DATE="02/09/2004 02:47:36" UPTO_LINK_DATE="02/09/2004 02:47:36" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY"> <MATCHING_FILE NAME="kernel32.dll" SIZE="984064" CHECKSUM="0xF12E1D4A" BIN_FILE_VERSION="5.1.2600.2945" BIN_PRODUCT_VERSION="5.1.2600.2945" PRODUCT_VERSION="5.1.2600.2945" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2945 (xpsp_sp2_gdr.060704-2349)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF724D" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2945" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2945" LINK_DATE="07/05/2006 10:55:00" UPTO_LINK_DATE="07/05/2006 10:55:00" VER_LANGUAGE="English (United States) [0x409]" /> </EXE> </DATABASE>








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