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Old Nov 25, 2003, 8:56 PM   #1
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Default A better way to contact Sony's Customer Service?

Does anybody have an effective way to contact Sony's customer service?

I have tried several times using their 1800 number (1 800 222 7669) and after going over their automated answering system (and pointing out that I do not currently own a Sony device!!!!) I always end up with a person that is looking for information on the manuals that Sony has online.

Is it possible to find (contact) a Sony representative (in Florida preferably) who really knows about their products (in this case digital cameras).

I'm writing a proposal and we might end up buying a considerable amount of cameras. I need to find the right product.

All the information I have collected so far comes from the web (primarily from the review sites, by the way, excellent work of all the people that maintain these review sites).

Thanks,

AM
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Old Nov 26, 2003, 12:48 PM   #2
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When faced with an automated response, I always choose the option relating to sales. That way you are guaranteed to get to talk to someone.
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Old Nov 26, 2003, 1:18 PM   #3
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That is actually a good point.

I'll keep on trying.

AM
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