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Old Jun 22, 2004, 4:27 PM   #1
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Dear Valued Sony Customer:

As a registered owner of a Sony, DSC-F828 Cyber-shot(R) digital
camera, 
we would like to make you aware of three service announcements
related 
to this model:

1. Sony has made available a firmware update that provides
minor 
 improvements to file deletion and USB file transfer
performance. 
 This firmware update is available via Internet download at
no charge. 
 If you would like information on whether this update applies
to your 
 camera as well as complete instructions, please visit the
Sony Service 
support site at
[http://www.infoyouaskedfor.com/r.cgi?=m7509_20334580  and select "Digital Imaging", or click on http://www.infoyouaskedfor.com/r.cgi?=m7510_20334580
2. Sony has developed a new RAW Image Data Converter software
CD-ROM which 
 includes support for both Microsoft(R) Windows(R) and
Apple(R) Macintosh(R) 
 OS X (v10.1.5 - 10.3.2) Operating Systems. DSC-F828 cameras
within the 
 serial number range 1320001 - 1412100 (before May 2004) were
supplied with 
 a RAW Image Data Converter CD-ROM which did not support
Apple Macintosh 
 Operating Systems. If your DSC-F828 was not supplied with
this dual OS 
 CD-ROM, you can request one for delivery by mail at no
charge by clicking: 
[http://www.infoyouaskedfor.com/r.cgi?=m7511_20334580
3. Sony has expanded the DSC-F828 limited warranty from 1 year
parts / 90 days 
 labor to 1 year parts / 1 year labor at no charge, pursuant
to the limited 
 warranty card attached hereto. The limited warranty card
supersedes 
 the earlier warranty card. Please retain this warranty card
for your 
records:
[http://www.infoyouaskedfor.com/r.cgi?=m7516_20334580For questions, visit Sony's Support website at http://www.infoyouaskedfor.com/r.cgi?=m7509_20334580 or callSony's Customer ]

For questions, visit Sony's Support website at 
http://www.infoyouaskedfor.com/r.cgi?=m7509_20334580 or callSony's Customer Information Service Center at 1-800-222-SONY.
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