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Old Sep 11, 2015, 1:57 PM   #1
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Default Canon EOS 5DS

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Old Sep 11, 2015, 3:48 PM   #2
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Is it just me who cannot view the sample images ?
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Old Sep 11, 2015, 5:06 PM   #3
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Is it just me who cannot view the sample images ?

Hmm, they were working for me.

Let me triple check.

ETA: I checked about 10 random photos, and they all worked for me. Let me know if you're still having trouble. They are huge files.
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Old Sep 29, 2015, 5:50 PM   #4
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A "memory" issue...? Need to shut down "other" programs..?? Weird...!!
Won't entertain any of the images..!
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Old Sep 30, 2015, 4:01 PM   #5
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A "memory" issue...? Need to shut down "other" programs..?? Weird...!!
Won't entertain any of the images..!
Simon.

I just pulled up some photos again. I will say this, even with my fast internet connection, it took a least a minute or more for the image to even show that it was starting to download. Like I mentioned, the file sizes are huge.
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Old Sep 30, 2015, 6:30 PM   #6
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I guess my computer just can't cope...!
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Old Oct 1, 2015, 10:49 AM   #7
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You may be running out of memory.

What Operating System are you using, what browser are you using and how much RAM is installed in your computer?

Unfortunately, modern browsers are quite memory hungry, given the increasing complex page content sites are making available now. Of course, the ability to have multiple tabs also eats up more memory.

It's not uncommon for me to see Firefox (the browser I use most of the time) using close to 2GB of RAM by itself (not counting the Operating System and other applications running), when I have many tabs open.

So, trying to render a 50MP image in browser window when you're viewing other content at the same time could be exhausting your available memory.

I can see the 5DS samples using multiple browsers (Chrome, Firefox, Opera) on a machine with plenty of memory installed.

You may also want to try clearing your browser cache to see if that could be causing a problem if you have enough memory installed (where available cache is being exhausted, which is an issue I've seen before when loading larger images in a browser window).

Here's a site I found with a quick google search that has instructions for cleaning the cache on popular browsers:

http://www.refreshyourcache.com/en/home/

Personally, I have an extension called "PrefBar" installed in Firefox (the browser I use more often), where I've got it customized so that I have a dedicated button to Clear Cache on my menu toolbar (along with check boxes for colors, images, javascript, flash and more). That way, I can clear the Cache with one button click without digging through menus. This extension:

https://addons.mozilla.org/en-US/fir...cb-dl-toprated

So, I'd see if clearing your browser's cache may help for starters (I'd suggesting trying the instructions on the http://www.refreshyourcache.com site I linked to before installing anything to clear it). Or, perhaps try a different browser (Chrome vs Firefox or IE, etc.) and see if you are still having the same issues.

Again, modern browsers do seem to eat up a *lot* of memory any more, especially if you have lots of tabs in use. So, if you're using a computer without a lot of RAM installed (for example, one with only one or two Gigabytes), you may just be running out of memory when attempting to render larger images in a browser window, especially if you have other programs running at the same time, and/or have multiple browser tabs open.
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Old Oct 5, 2015, 3:40 PM   #8
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Hi Jim... Windows 7, Google Chrome, 2GB RAM... I'll try those links...
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Old Oct 5, 2015, 3:49 PM   #9
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Interestingly, just went through internet explorer and images load up fine...!
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